Listening Questioning

Questioning and listening skills are the key to effective mutual communication and understanding.

Questioning and Listening skills play a vital part in ensuring good communication is achieved and open working relationships are built.

This is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others.

This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of exercises, interactive discussions and role plays throughout the day.

• Communicate more effectively.
• Understand 'Open' and 'Closed' questioning
• Gain new information through effective questioning techniques.
• Pick up on hidden messages.
• Listen for feelings as well as meaning.
• Use techniques to check and build understanding.
• Increase personal confidence when communicating face-to-face.

Cost:  Dedicated courses £500.00 p/day max 15 attendees, Open access courses £85.00pp